Privacy Policy MBI88

Welcome to the Privacy Policy Page MBI88. This document explains how we collect, process, store and protect your personal data as a member or visitor of the mbi88 platform in Malaysia.

MBI88 is committed to protecting your privacy at all times. We operate in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and apply industry best practices across all aspects of data handling.

This Privacy Policy applies to all users of the mbi88 website, the mbi88 mobile app and all related services. By continuing to use our platform, you acknowledge that you have read, understood and agreed to the terms set out in this Privacy Policy.

MBI88 collects several categories of personal data depending on the nature of your interaction with our platform. All data collection is conducted transparently and solely for legitimate purposes.

We only collect data that is strictly necessary for the stated purposes. This data minimisation principle ensures we do not retain unnecessary information about you.

The personal data we collect from you is used solely for platform operations, security and service improvement. The following are the primary uses of your data at MBI88:

• Identity verification and KYC: Verify that each member is a genuine individual who meets mbi88 membership requirements, including minimum age verification of 18 years.
• Financial transaction processing: Facilitate secure deposits and withdrawals via payment methods supported by mbi88, such as FPX, Touch 'n Go, and Boost.
• Fraud detection and prevention: Identify suspicious activity, duplicate accounts, or abnormal usage patterns that could compromise platform security.
• Service communications: Send important notices regarding your account, transactions, policy updates, and security information via email or in-app notifications.
• Customer support: Enable the mbi88 support team to provide accurate and efficient assistance based on your account history.
• Platform improvements: Analyze usage patterns in aggregate (without identifying individuals) to improve the performance, design, and functionality of the mbi88 platform.
• Legal compliance: Meet reporting obligations to relevant authorities when required under Malaysian law.
• Responsible gaming: Monitor gaming patterns to identify members who may need responsible gaming support and offer appropriate management tools.

MBI88 does not sell, rent, or disclose your personal data to third parties for marketing purposes. However, there are limited situations where data sharing is necessary for platform operations:

• Payment providers: MBI88 shares the necessary financial information with trusted payment providers to process your transactions. All such providers are bound by strict confidentiality agreements.
• Technology service providers: Certain platform functions are managed by authorised third-party providers, including cloud computing and analytics services. They are permitted to access only the data necessary for their specific tasks.
• Game providers: Game session data may be shared with game providers such as Pragmatic Play and Evolution Gaming for transaction verification and game fairness purposes.
• Legal authorities: MBI88 will disclose data when required by Malaysian law, court order, or a legitimate request from law enforcement authorities.
• Fraud prevention: In cases involving serious fraud, mbi88 may share necessary information with relevant financial institutions or authorities.

MBI88 continually invests in robust security infrastructure to protect your personal data from unauthorized access, loss, misuse, or accidental disclosure.

• End-to-end encryption: All data transmitted between your device and mbi88's servers is encrypted using TLS 1.3 protocol and 256-bit SSL encryption.
• Encrypted data storage: Sensitive data such as financial information and identity documents is stored in encrypted format on protected servers.
• Layered access controls: Internal access to personal data is restricted on a least-privilege basis — only staff who genuinely require access to perform their duties are authorised.
• 24/7 Monitoring: Our intrusion detection system and security monitoring operate around the clock to detect and respond to any threats in real time.
• Regular security testing: MBI88 conducts regular penetration testing and independent security audits to identify and address any vulnerabilities.
• Two-factor authentication (2FA): Two-factor authentication is available and recommended for all members to provide an additional layer of security for your account.

While mbi88 employs all reasonable technical and organisational measures, no system can guarantee absolute 100% security. You also play an important role in keeping your account secure by using a strong password and never sharing your login credentials with anyone.

The mbi88 platform uses cookies and similar tracking technologies to enhance your experience, ensure session security, and understand how our platform is used. Below are the categories of cookies we use:

You can manage or disable optional cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality and user experience of the mbi88 platform.

As a user of the mbi88 platform and a data subject under Malaysia's PDPA, you have the following rights regarding your personal data:

• Right of access: You have the right to request a copy of the personal data we hold about you. Such requests will be processed within 14 business days.
• Right to rectification: If your personal data is inaccurate or incomplete, you have the right to request a correction. You may also update your basic information directly through your account settings.
• Right to erasure: Under certain circumstances, you may request the deletion of your personal data. However, some data may need to be retained to comply with legal or regulatory requirements.
• Right to object: You may object to the processing of your data for specific purposes, including direct marketing communications.
• Right to withdraw consent: Where data processing is based on your consent, you may withdraw that consent at any time without affecting the validity of any processing carried out prior to the withdrawal.
• Right to data portability: You have the right to receive your personal data in a machine-readable format for transfer to another service provider if required.

MBI88 retains your personal data only for as long as necessary for the purposes stated in this Privacy Policy or as required by applicable law.

• Active account data: For as long as your account remains active and throughout the duration of your membership with mbi88.
• Data after account closure: Following account closure, mbi88 may retain certain records for up to 7 years in accordance with Malaysian legal requirements relating to financial records and anti-money laundering.
• Transaction data: All financial transaction records are retained for a minimum of 5 years for audit and legal compliance purposes.
• Security log data: Security activity logs and fraud detection records are retained for 12 months for investigation purposes if required.
• Cookie data: Session cookies expire automatically when your session ends. Persistent cookies are stored for the duration specified in the respective cookie settings.

Once the retention period expires, your data will be securely deleted or anonymised in accordance with mbi88's internal procedures, which comply with industry standards.

The mbi88 platform may contain links to third-party websites or services in certain contexts. It is important for you to understand that:

• MBI88 is not responsible for the privacy policies or security practices of any third-party websites you may access.
• Any information you provide to third-party websites is subject to their own privacy policies, not mbi88's.
• We encourage you to read the privacy policy of each website you visit separately.

MBI88 reserves the right to update or amend this Privacy Policy at any time. Any amendments will be posted on this page with a clear effective date.

For significant amendments that materially affect how we handle your data, we will endeavour to notify you in advance via an in-platform notice or your registered email at least 14 days before the changes take effect.

Your continued use of the mbi88 platform after any amendments to the Privacy Policy take effect will be considered your acceptance of the updated terms. If you do not agree with the amendments, you may close your account by contacting our support team.